I've upgraded this laptop from Windows 7 to Windows 10. I don't know if that has any relation to the problem.
ASUS Live Update was not listed in the startup tab of task manager, so I couldn't stop it from booting. Neither did the application have the option in its settings.
I tried to uninstall it, but when I try to uninstall it from "Apps & Features" in the windows settings it says:
"There was a problem starting C:\Program
The specified module could not be found"
The specified module could not be found"
I also tried it from "Programs and Features" in the control panel with the same result.
I tried the to fix the uninstall with the Microsoft FixIt tool https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed and the program wasn't listed.
The program wasn't listed in "Services", so there was no service for me to disable.
I tried using Revo Uninstaller 2.0.6 Portable and at first the program wasn't listed, but then I reopened it later and it was listed. I tried uninstalling with Revo and the same error popped up. However, Revo seemed to think it had succeeded. I ran the "Moderate" Scan to try to cleanup files. It took a while.
When the scan finished, it found a bunch of leftover Registry items. This showed me some information I might have been able to use to uninstall via another method(such as the Microsoft FixIt tools), but I didn't try it. I chose "select all" and then "delete". The next page showed me all of the files on the hard drive. Again I chose "select all" and then "delete".
With that, the Asus Live Update software was completely removed from my hard drive, as far as I can tell.
Edit: Revo Uninstaller didn't remove the files. I'm not sure if it was a failure on the part of the software or user error on my part. I know where the files are and could delete them manually, but I'm not reallly concerned.
Edit 2: The program came back! I don't know how or why. Maybe revo uninstaller failed somehow. I'll have to try again.
Edit 3: the program is no longer listed in the list in Revo Uninstaller 2.0.6, so I'll have to find another solution :/ I may just delete the files. I don't know if the registry items remain. I should have taken screenshots.
Edit 4: I create a new folder and moved the program files into that folder. Upon rebooting the program is no longer running. It's a jenky solution, but it works
Unrelated Note:
I also tried the pro version of Revo Uninstaller 3 that I had installed previously, that I receive from a Humble Bundle, but for some reason it wasn't activated. When I tried to activate it, I received the error:
When the scan finished, it found a bunch of leftover Registry items. This showed me some information I might have been able to use to uninstall via another method(such as the Microsoft FixIt tools), but I didn't try it. I chose "select all" and then "delete". The next page showed me all of the files on the hard drive. Again I chose "select all" and then "delete".
With that, the Asus Live Update software was completely removed from my hard drive, as far as I can tell.
Edit: Revo Uninstaller didn't remove the files. I'm not sure if it was a failure on the part of the software or user error on my part. I know where the files are and could delete them manually, but I'm not reallly concerned.
Edit 2: The program came back! I don't know how or why. Maybe revo uninstaller failed somehow. I'll have to try again.
Edit 3: the program is no longer listed in the list in Revo Uninstaller 2.0.6, so I'll have to find another solution :/ I may just delete the files. I don't know if the registry items remain. I should have taken screenshots.
Edit 4: I create a new folder and moved the program files into that folder. Upon rebooting the program is no longer running. It's a jenky solution, but it works
Unrelated Note:
I also tried the pro version of Revo Uninstaller 3 that I had installed previously, that I receive from a Humble Bundle, but for some reason it wasn't activated. When I tried to activate it, I received the error:
"Activation Failed
Code: 3010"
I tried emailing Revo technical support, and they told me that they couldn't find my email address in the purchase history and that I should contact Humble Bundle if I received it from them. Since I've already solved the problem I needed Revo Uninstaller for, I'm not going to try any further to solve this now, but I may come back to it at a later date if I need it then.
Code: 3010"
I tried emailing Revo technical support, and they told me that they couldn't find my email address in the purchase history and that I should contact Humble Bundle if I received it from them. Since I've already solved the problem I needed Revo Uninstaller for, I'm not going to try any further to solve this now, but I may come back to it at a later date if I need it then.
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